Privacy Policy

Effective Date: 14.01.2025

Goldsmith Medical Transport (“we”, “our”, or “us”) is committed to protecting your privacy. This policy outlines how we collect, use, and protect personal information through our websites:

By using our websites or booking services, you agree to the terms of this Privacy Policy.

1. What Information We Collect

We collect limited personal information necessary to deliver our non-emergency medical transport services, including:

  • Name

  • Contact information (phone number, email address)

  • Address and transport pick-up/drop-off locations

  • Appointment times

  • Medical mobility needs (e.g., stretcher, wheelchair, portable oxygen)

2. How We Use Your Information

We only use your information to:

  • Schedule and deliver medical transport services

  • Communicate with clients about bookings

  • Improve the quality and reliability of our services using aggregated, non-identifiable data

We do not sell or share your personal information with any third-party marketers or advertisers.

3. Data Storage and Retention

  • All personal data is stored securely.

  • We retain user data for a maximum of 90 days unless legally required to hold it longer.

  • You may request data deletion at any time by contacting us (see Section 6).

4. Cookies and Analytics

We may use cookies or basic analytics tools to monitor website traffic and improve our user experience. These tools do not collect identifiable personal information.

5. Data Security

We take all reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal data, including secure servers, restricted access, and data encryption where applicable.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for processing

  • Contact us regarding any privacy concern

To exercise your rights, contact us at:
Email: info@goldsmithmedical.ca
Phone: (613) 226-6098

7. Third-Party Links

Our websites may contain links to external sites. We are not responsible for the content or privacy practices of those sites.

8. Updates to This Policy

This policy is reviewed periodically and may be updated. Any changes will be posted on this page with an updated effective date.